Support

A problem, a question or an idea: we read them all.

Write to us at info@mypoint.com.tr. Mentioning your phone model and the screen where the problem happens helps us answer faster.

Frequently asked

Where are my details stored?

Only on your phone. Kuzum has no account and nothing you enter is sent to us. See the privacy policy for details.

Will my data move to a new phone?

If you set up your new phone from your old phone's backup (iCloud Backup, a computer backup or Google backup), Kuzum comes with your dates, records and photos. Without a backup, deleting the app deletes the data too, and we can't bring it back because we don't have a copy.

How do I change my date?

In the Settings tab, tap "Edit" under your dates. You can enter your last period or your due date.

Appointment reminders don't arrive.

Check that notifications are on in your phone's Settings → Notifications → Kuzum. A reminder arrives one day before at the same time; if you added the appointment closer than that, it arrives one hour before.

How do I delete a record, or everything?

Most records are deleted by pressing and holding them, or with the "Delete" button on their own screen. To delete everything, remove the app from your phone.

Does Kuzum give medical advice?

No. The information in Kuzum is general and is not a substitute for medical advice; Kuzum is not a medical device. The kick counter and contraction timer only keep records and make no assessment. Talk to your doctor or midwife about anything concerning your health and your baby.